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Quality manager

2005, April

Course program

Theoretical part. МС ИСО 9001:2000 and quality management system of NKSU

  • Design implementation stages at NKSU
  • Quality management system at NKSU
  • NKSU politics in the field of the quality
  • NKSU aims in the field of the quality
  • Development and documentation of the quality management system of NKSU
  • Adoptation the quality management system of NKSU
  • Work with external and internal users
  • Instruction and methodic aids of NKSU
  • Educational process of NKSU
  • Regular improvement of NKSU acitvity

Practical part. Quality tool

  • Document's analysis
  • Checklist
  • Crictical incident
  • Pareto chart
  • "herringbone" structure