Student service and registration center

On September 4, 2018, the QYZYLJAR Student Service Center, a structural unit, was opened at M. Kozybayev NKSU. The SSS is focused on the implementation of the state program “Digital Kazakhstan”, the purpose of which is to quickly and efficiently provide the services of the educational process on the principle of “single window” based on service standards.

The opening of the SSS is a kind of contribution to the solution of the tasks set, as well as one of the trends in the development of the university in modern conditions.

It is very important that the Center’s activities are aimed at preventing corruption risks, creating conditions of transparency and accessibility when receiving services of the educational process.

By the order of the rector OD-470 of 08/28/2019, on the basis of a decision of the Academic Council of M. Kozybayev NKSU No. 1 of 08/28/2019, changes were made to the organizational structure of the university from 02/02/2019 and the creation of a Student service and registration center by combining the QYZYLJAR Student Service Center and the Registrar's office. The Student service and registration center is aimed at maximizing the comprehensive interaction with the student community and allows students to save time.

The Student service and registration center is based on a student-centered approach, so the main principles of its activity are understanding and satisfying the needs of students, the implementation of services whose quality meets the expectations of students, effective interaction with students, built on mutual respect.

Information and advisory services are available at the Student service and registration center. For this, “Reception” works, where ready-made certificates and transcripts are issued, and a self-service zone also works. In order to receive a certificate or transcript, you must leave a request specifying personal data.

Students can be served by several windows at the same time. Service is carried out in electronic queue order. The list of Student service and registration center services increased from 7 to 38, of which 5 are public services, 33 are University services.

The main goal of the Student service and registration center is to provide students with the services of the educational process on the principle of "one window" on the basis of service standards and support in the process of obtaining education.

To achieve this goal, Student service and registration center provides the following tasks:

• Service optimization.
• Managing the processes associated with the provision of public services, and the services of SORS, creating conditions for the eradication of manifestations of corruption risks and offenses.
• Process management associated with the registration of students in academic disciplines.
• Accounting for student loans.
• Organization of intermediate and final certification.
• Keeping the entire history of educational achievements of students at the university.

The main areas of activity of the Student service and registration center are:

• Acceptance of applications of students and graduates for the provision of educational services.
• Information and advisory assistance to students and graduates.
• Monitoring of the provided educational process services.
• Organization of registration for academic disciplines.
• Organization of intermediate and final certification.

Students can be served by several windows at the same time. Service is carried out in electronic queue order. The service time of one student is strictly regulated in accordance with the standard for the provision of services.

In order to get the necessary service, you need to take an e-queue ticket and go to the waiting room, and then go to the window that will be announced and written on the screen.

Information and advisory services are available at the Student service and registration center. For this, "Reception" works. Here, the issuance of ready-made certificates and transcripts is carried out.

You can get the services of Student service and registration center on your own, without resorting to the help of consultants. For this, a self-service zone works. In order to receive a certificate or transcript, you must leave a request specifying personal data.

Phone: +7 (7152) 49-32-52
Address: educational building №2, 1st floor / educational building №2, 3rd floor, 314 office
Email address: cos_skgu@mail.ru